Rope access window cleaning: questions answered

In window cleaning the terms are used to mean the same thing. 'Rope access' is the industry term for a system of work where technicians are supported by two independent ropes, a working line and a back-up line, attached to certified anchors. 'Abseiling' describes descending on those ropes.

Rope access is used on everything from three-storey buildings with no ground access to very tall towers. The practical limit depends on the building, the anchors and the rope lengths needed, rather than a fixed height. Tell us the number of storeys and we'll advise.

No. Technicians attach to the building's existing certified anchors, and rope protectors are used where ropes pass over edges, to protect both the ropes and the building's surfaces.

Yes. Work stops in high winds, lightning, and conditions that make it unsafe. Light rain doesn't always stop work, but it can affect cleaning results. We'll rearrange if the weather isn't suitable.

The main law is the Work at Height Regulations 2005, which requires work at height to be properly planned, supervised and carried out by competent people. Anchors for fall protection are covered by BS EN 795, and the inspection of anchor systems by the code of practice BS 7883:2019.

Before work starts you should receive a site-specific risk assessment and method statement (RAMS), confirmation of the technicians' rope access qualifications, a rescue plan, insurance certificates, and confirmation that the anchors have a current inspection.

The building's duty holder, usually the owner, freeholder, managing agent or facilities manager, is responsible for making sure anchors are inspected and maintained and that records are kept. A contractor shouldn't use anchors without a current inspection record.

Because the time on ropes depends on the building rather than the number of windows: how many drops there are, the height, the type of glazing, the roof access and how dirty the glass is. A building with fewer, larger windows might take longer than one with many small ones.

Ask us when you get in touch. For many buildings we can quote from photos, the address and the anchor records.

Yes. Many buildings are cleaned on a planned schedule, such as quarterly or twice a year. Regular cleans usually cost less per visit and keep glass and frames in better condition.

Use the quote form or email us with the address and what you need. Once you accept a written quote, we'll agree dates and send the RAMS.